By Liz Premo
Atlantic News, Thursday, January 29, 2004
Volume 30 - No. 3 - Page 24A
[Atlantic News File Photo
HAMPTON - Having access to your insurance agent at all times is something that's important to the professionals at Tobey & Merrill Insurance. So, along with a 'round-the-clock paging service, the Hampton-based independent insurance agency is currently creating a brand new electronic Web site which, says company president Dean Merrill, will make it possible for customers "to get hold of us 24 hours a day."
"It's in the early stages," says Dean referring to the Web site, which once completed will provide a secure way for Tobey & Merrill customers to obtain quotes for all their insurance needs, anytime they need them, as well as provide information about the services the agency offers.
A licensed, professional insurance agent "that knows and understands the Seacoast area," Tobey & Merrill provides auto, home, personal, commercial, disability/ long term care and financial services protection. They can also design an insurance program especially for each client's individual needs.
Tobey & Merrill began as a partnership 100 years ago this year, and became incorporated in 1920. In the 84 years since, the agency has provided to their customers "the best in insurance protection" representing more than 15 insurance providers. A dozen professional agents staff the office, which is centrally located in downtown Hampton.
A five-time (and recent) winner of the President's Award from Peerless Insurance, Tobey & Merrill has kept up with the changes that have come to the Seacoast over the years. Referring to the increase in the number of new housing developments in the area, Dean observes that "this area is still growing, and we're growing too." Of course, Tobey & Merrill is prepared to serve the wide range of insurance needs that come with that type of growth in the community.
In addition to providing reliable insurance advice and coverage for their customers, Tobey & Merrill has a separate claims department "that works one-on-one with you and your claim." A draft authority makes it possible for the company to issue claim checks straight from their office, and they deal with local insurance adjusters when handling claims. It's this type of service that makes Tobey & Merrill the agency to contact for all your insurance needs.
Year after year, Tobey & Merrill Insurance consistently lives up to their mission statement, which reads: "We will provide quality and professional service to our customers. We will demonstrate our commitment to you by operating with concern and respect for the long term interests of everybody involved: our clients, our employees, our insurance companies, our employees' families and our community."
The quality, commitment and care for which Tobey & Merrill Insurance is known is available 24 hours a day, seven days a week. To find out more about what Tobey & Merrill Insurance has to offer, stop by their office at 20 High Street in Hampton or call 926-7655 or (800)416-7655; their 24-hour paging service is 926-7655.