Florida Casual -- Dive Into Great Customer Service

By Jessica Jenkins

Atlantic News, Thursday, July 22, 2004

JUMP IN — Florida Casual owner Tom Chisholm Sr., his granddaughter Shannon Kennedy and daughter Donna Kennedy are happy to provide excellent customer service at their one-stop pool and spa supply store located on Route 1 in Hampton. Florida Casual also stocks stylish and efficient heaters and fireplaces for when cooler weather rolls around. [Atlantic News Photos by Jessica Jenkins]

HAMPTON — The sun is out, vacation is here, and it is time to dive in! Florida Casual is just the place to help put you in a refreshing pool. Located at 890 Lafayette Road (Route 1) in Hampton, they are a one-stop shop for all of your pool and spa needs.

Opened by Tom Chisholm Sr. in November of 1990, this family-run business has been providing the Seacoast area with great products and service for almost 15 years. Assisted by his son Tom Jr., daughter Donna Kennedy and granddaughter Shannon Kennedy, Florida Casual has held a high reputation for customer service. Recently, they were recognized for that with the honor of being invited to become a member of the Better Business Bureau. The family has lived in Hampton for two decades and are strong community supporters and truly value their customers. This is evident by their "Valued Customer Program".

Specializing in in-ground and above-ground pool and spa installations, Florida Casual also provides liners, safety pool covers, pool games and toys, goggles and diving masks, floats, mosquito magnets, patio furniture and more … look no further!

Another great feature about Florida Casual is their Free Water Analysis. This means you can bring in a sample of water from your pool or spa and they will test it and tell you exactly what the water needs without any service calls. They provide all the Bioguard Spa and Pool chemicals right in-house for your convenience. In fact, when you purchase a Bioguard three-step system, you are given a complementary "party pack" full of goodies to use by the pool.

Throughout the year, but especially in the winter, they also offer heaters and fireplaces for the home. Stylish and efficient indoors and out, Florida Casual will keep their customers warm in the winter, and cool in the summer. Plus, their educated and friendly staff is there to assist customers with any questions they may have.

Florida Casual owner Tom Chisholm Sr.,
his daughter Donna Kennedy and granddaughter Shannon Kennedy.

Business hours at Florida Casual are Monday through Friday from 9 a.m. to 7 p.m., Saturday from 9 a.m. to 4 p.m. and Sunday from 10 a.m. to 2 p.m. They can be reached by phone at (603) 929-1993 or by fax at (603) 929-1489, or visit them online at www.FloridaCasual.com.